“Instructions on getting to the car park were clear. Drop was easy, car was fine on collection. However, we had to wait 40 minutes on return for our car to be brought to us, despite ringing twice, on landing and baggage collection, as instructed. This took away from the service you expect from meet and greet...”
“Arrived earlier than anticipated but was met quickly. Did taken 20 minutes from the second phone call once luggage was collected for car to be delivered to waiting area”
“The drop off and pick up was smooth but the car was returned very dirty. We had the back seats down for the luggage but on return they were up. Not sure if the car had been used during our vacation as had forgotten to take down the mileage but the fuel gauge was down.”
“Read the instructions of arrival clearly and take your time when entering Heathrow and it’s like a maze. They answered the phone quickly and car was collected and returned on time with no problems.”
