“No staff at counter . Took half an hour to hand in the keys and had to ring them twice even though had rung them 30 minutes before. and 20 minutes on the way back”
“Worked well collecting the car, but had to wait a bit longer than I liked when dropping off the car. Instructions on where to park were quite clear and staff were polite.”
“Fantastic Meet & Greet Experience at Heathrow T4!
From the moment I arrived, the service was exceptional. The staff were warm, professional, and incredibly helpful—making the whole process smooth and stress-free. It was a brilliant way to start the journey, with everything taken care of efficiently and with a smile. Highly recommended for anyone looking to travel with ease and comfort!”
“This proved to be quite difficult for us as having a 45 minute window to arrive and having to compete with the M25 during rush hour traffic was stressful. Upon arrival at Short Stay carpark the signage of the floor levels wasn't clear to us. This resulted in us having to drive out of the car park and having to pay £7.50 parking charge. We then re entered the car park and having found the correct floor level we almost missed the parking slot due to signage being poor.”
“Drop-off to the Meet & Greet T4 was quite easy once you input the correct postcode in your cars sat nav! The email I received gives the car park address and the postcode TW 1EW - but this is for T2 & T3. Under 'Arrival Procedure' lower down the page, the correct postcode of TW6 3XA is given.
Driver beware!!
Other than that, was straightforward as was collection.”
“The service was very good. Agent was there to collect and inspect my car when I left it and on the return, when I came through arrivals, the car was ready and waiting for me.”
