“We had the unfortunate situation where our flight had been cancelled and the next available flight was three days later. Fortunately there were no issues regarding the Meet & Greet and extending the car parking. We informed them of the new flight details and were able to sort out the additional payment when we picked the car up.”
“I do not understand why you insist on clients phoning once baggage is obtained and then take 20 mins to deliver a vehicle when you have the flight times and can see when something has landed. So frustrating to be standing around waiting in the cold when the Meet and Greet car park is empty (after delayed flight) and in Friday night rush hour?”
“Fantastic customer service, above and beyond. No delays at all, very quick drop off and collection. Best meet and greet experience for me so far. Superb.”
“Unfortunately we found the directions to the actual car park very confusing and eventually phoned to speak to someone who directed us to the wrong place aswell.
We ended up going in the wrong car park twice coming out straight away but still being charged £7.50 each time !!!”
