“My booking to collect was 8pm, I had a call at 7 shortly after landing to ask where I was.
I got to the collection desk at 7:30 and was given ticket to exit, but had to pay an additional charge at the barrier. Not great.”
“A minor criticism is that the paperwork doesn't tell you that the service is actually operated by MBW so that caused a bit of confusion.
Also, the paperwork tells you to call ahead of arrival but the MBW auto response tells you to just drive in.”
