“Disappointed - the service was sub contacted to MBW and so you are bound by their T&Cs, and APH’s. You have to request MBWs rules & regs, which include amongst many other things a 15 minute time from entering the car park at Heathrow T3 to handing over the keys - tight when you’ve toddlers and luggage. After 15 minutes you get stung for parking - beware! Trying to get resolution took me to four different emails addresses and need with rude, dismissive, responses from MBW.”
“Service was quite good although they had recorded wrong flight number on the. Computer so were not expecting us. It was correct on our paperwork. I had factored in some Extra time for late arrival But perhaps I shouldn’t have done that. Could you
Make that clear on the booking form
As other parking agents charge you
More if you are late.”
