“I had a very good experience. After I made the initial booking but within the timeframe allowed, I changed the return date to a day later without issue and with a slight increase on the price. My return flight landed at a terminal that was different to my booking. I called ELM&GH on disembarking the plane, and I was told that this was not an issue and to call again after the baggage collection. I only waited a couple of minutes for the car at the collection point.”
“Guys taking the car and delivering back were wonderful and in time, my issue is I was surprised that I had to pay £15 (£7 for dropping off and collecting fee) on top of a very expensive cost that I paid already for giving I checked with other operatives non of them charge this extra cost. Why wasn’t I told and quoted befor I purchased ? Really misleading I could have paid less with other operative. I would like my £15 refunded.”
