“Prompt pick up and delivery. However I was surprised that I had to pay for the short term parking on arrival but it was paid by the driver on collection. Overall satisfied.”
“I was really apprehensive about using any Meet and Greet service but I can’t complain about Edward Lloyd! They have me great notice about what to do where to be and who to contact! I’d definitely use them again.”
“The representative met us at terminal 5 although somehow the booking had been made for terminal 2.
It wasn’t an issue. He said he would see us again in 2 weeks at terminal 5. We arrived and he wasn’t there. He said he was in terminal 2 and I reminded him it was 5 as agreed. I am happy to admit an error in the booking was made but he said it wasn’t a problem. The guy then shouted at me and hung up! He had my car! After several calls he agreed to bring it to terminal5. I get that he had forgotten to change the booking. I didn’t need somebody shouting at me and telling me to go to another terminal with 4 suitcases after an exhausting day traveling. Wouldn’t use them again as I don’t thing the answer is so shout at customers.”
“Disappointing. Driver left me waiting with 2 tiny children for 20 minutes on return and then shouted out me for being in the wrong car park- which I was not. Had to get another car parking attendant to talk to him as he was so aggressive. Would not recommend this service.”
