“I brought my car with a full tank of fuel and I received it back with an empty tank. This is unacceptable, whether it was stolen or just someone travelled with my car. I raised this with the customer service and never heard any response at all, which is very unprofessional. I had to contact the parking manager at least 15 times until i recieved the money of the fuel back, £80. The experience as a customer was very bad and I would not recommend this to anyone. The management needs to put better controls in place and know exactly what is going on. Additionally, the customer service should act like one, and contact their customer with concerning matters such as this one.”
