“Quick, easy to book and also to use both on outward and return journeys. We were met promptly and the same on our return as well, our driver called us on our scheduled return. We had a slight delay so he awaited our call before returning the car. Our main hassle was getting the lift back to the car park floor, very busy so bear that in mind and don't call too quickly. Better to wait for their return than have to pay for additional time if he's waiting for you. Also don't arrive early, due to Heathrow's short stay policy you get charged very quickly for being there too long as we found for being 15 mins early. £6 charge which you have to pay as not included in the booking costs. Will definitely use again in the future.”
“Brilliant service! Removes all the stress from the process.
Edward Lloyd called me 30 minutes before my arrival and someone was there to meet me at Level 4.
On return, i was contacted as i landed and kept in contact once bags were received, then my car was waiting for me.
Cannot fault the service. Very polite and friendly staff too! Would highly recommend!”
“The team were slick.
We received a phone call 45 minutes before arrival which reassured us.
Upon arrival at T3 Heathrow the Edward Lloyd representative was there waiting us and recognised the car straight away.
Upon return it was just as efficient and the rep was there upon our arrival at the car park.
Very good.”
