“I would recommend with reservations, Why?
On the way out the experience was excellent, exactly what I would expect from first contact to being met at the airport. We did confirm with the driver the time back may be sooner than booked who thought it wouldn't be a problem as we had given the flight number and details.
On the return, not great!
Rang after collecting bags, told the car may be blocked in as expected me later. I did explain that I had spoken to the outbound driver and was told it wasn't a problem. Told it would be 10-15 mins. Ok.
Rang me back to say due to rain, slight delay. I rang again, 40 minutes had now passed and told it would be 4 minutes. 10 minutes later car turns up. What irked me more than anything else was the couple I was travelling with did an APH carpark/bus drop off collection and they were on their way before my wife and I was. What was the point in paying the extra?
One thing I will reiterate the drivers were great, polite, friendly and very apologetic. Saving grace really.”
“easy to drop off and collect the car from Gatwick North .short walk from the terminal, and courteous drivers only a short wait for the car to be returned.Will be using this service again.”
“Excellent service on both drop off and pick up… Very friendly staff who took care of the car and came exactly on time . Would definitely use again .”
“This is one of the best meet and greet I have used, rang when I left my hotel which was about 10 minutes away and they were there when I arrived. It only took about a minute to do the handover, on my return rang once I picked up my luggage and did not wait long before my car arrived, very good service and I will use them again.”
