“Dropping off car was fine but on collecting my car at Gatwick, it was absolutely filthy. Covered in leaves, pollen and debris from trees. It was stuck in all the grills, front and rear windscreens. Even the employee who I dealt with at Gatwick was embarrassed by the state of my car.
Complained the same day via email and was told it was to be expected as cars kept in fields under trees and it the terms and conditions.
Wouldn't use again.”
“Although we were in the incorrect place for drop off our meet and greet person found us and drop off was so easy!
On return, we lost our bearings again, but a quick call to the team directed us to a warm car, brilliant after returning to 3 degrees weather following being use to 26 degrees.
Thank you”
“When we arrived at Gatwick North Terminal, the instructions were a bit confusing; it would have been simpler to say outside Premier Inn. I would have got there the first time, rather than the third time round. Apart from that, the process was straightforward. On our return, it was even easier, and we made our call before going through customs; the car was there within a minute or two of arriving at the collection point. The staff were courteous, very helpful, and made the whole process a pleasurable one.”
“Great service. Our flight was really delayed. It was such a relief when our car was delivered to us when we finally arrived home without any hassle at all. It was pouring with rain and cold. We were fed up and tired so to get this great service meant a lot. Thank you do much.”
