“Parked my car and had my flight cancelled. Returned to my car an hour later without using the 5 days I have paid for. I asked to get a voucher so I can use it on my next flight and I was refused. I asked to claim on my insurance. Not good! Outside of my control my flight was cancelled when I was in the terminal. I should be given a voucher to use on my next trip!”
“We’ve used this car park several times and always been happy. But this time i was disappointed as I had to find a place to park our car, I was given a zone to park in But could only find two narrow spaces.
The usual place for dropping off keys appeared to be closed so maybe APH have staffing issues? I would have found this quite stressful if I was running late or on my own with young children. I didn’t realise there was a self park option.”
“Buses often and staff helpful, however the car park is tight making it hard to park and I was worried about scratching my car. Because parking is a bit of a free for all I don’t feel like you’d have any accountability if someone did scratch your car”
“The price to park is always competitive and the service from APH is fantastic. There is never any hanging around wasting time, you're checked in quickly and the coaches to the airport are very regular.
My only suggestion would be more lighting, as it can be a little scary dropping off/collecting your car when it's dark and quiet (especially for a lone female) - this would make it a 5* review”
“Decent set up and only 10-12 minutes from the airport. We didn’t even have to wait for a bus on both occasions as they were there on departure and arrival… and it didn’t cost the earth thankfully”
