“Soon as I got to the barrier it come up welcome and my name on the screen. Shuttle buses where regular I missed first one unloading thr car and second one come along few mins later. Super easy to find on arrivals too. I will definitely use again. Also I like the aspect of parking myself and keeping my keys. The car park worker even found us a disabled bay, which was super helpful”
“Upon returning your driver said nothing about where one should get off.
Complete silence, and many got off and had to get back on. You have two car parks the least your drivers should do is tell the passengers which one is the stop. It was dark and we had no idea.”