Hi Miss Larkin,
Thank you for taking the time to leave your feedback.
We are sorry to hear that you experienced a delay with the shuttle service on your return to the car park. We appreciate how inconvenient a 40-minute wait would have been, particularly after travelling.
We understand that timely transfers are an important part of the Drop & Go service, and this is not the level of efficiency we aim to provide. Your comments regarding the waiting time have been shared with the on-site provider so this can be reviewed and addressed.
We appreciate your feedback, as it helps us monitor service performance and improve the overall experience for our customers.
Kind regards,
The APH Team
“Seamless from start to finish. Easy location to find and regular transfers to the airport and back. Great value for money, and great peace of mind. Would definitely use again and highly recommend.”
