“Overall good, the only issue was at Luton airport pick up the driver wouldn't let people board the bus but remained in bay R for a further 5 mins before leaving ! - the bus wasn't full, not good.”
“Had no issues on outward trip, but on return 23/11 at 17.00 was not impressed with a multi-step minibus being used for transfer, totally unsuitable for anyone with mobility issues, inside very cramped, had to load and off load our luggage from boot, while at car park driver looked on as we climbed into the boot to get cases...”
