“While the car drop-off process was straightforward, I encountered an issue upon exit as the barrier did not automatically raise as anticipated. I subsequently contacted personnel at the barrier, who then remotely operated it from the control room.”
“I used this service for the first time between January 23rd and 27th and was genuinely impressed with how simple everything was. The signage to the car park was clear and easy to follow, and the email I received beforehand gave straightforward, helpful directions.
Drop-off was right outside reception, the check-in process was quick, and I was on the shuttle bus to the terminals in no time. The staff were friendly and really helpful, which made the whole experience even better. Picking up my car when I got back home was just as easy and hassle-free.
Fantastic value for money, I’ll definitely be using this service for every holiday from now on.”
“Always reliable, fast exchange on both drop-off and pick up. Buses is always regular and on time, regardless if your flight is delayed or early.
Easy and clear communicated directions to find bus stops and driver is always friendly upon the return to the UK! :) thank you once again APH - will see you again next week!!”
“It was our first time flying from Luton so our first time using this service. I was a bit anxious but I needn't have been. Everything was very smooth.
The instructions were easy to understand and accurate. Check in was quick and efficient. The buses are clean and the drivers were cheerful and friendly. We had no waiting and either end.
Collecting the car was simple.
The cost was very reasonable also.
I wouldn't hesitate to use them again.”
“Very easy and stress-free experience. Clear instructions, quick drop-off and smooth transfer to the airport. Everything worked exactly as it should. Would definitely use APH Drop & Go Luton again.”
