“This is thec1st time using Luton site and the reason I only gave 4* was it's a bit confusing because when you turn up the main sign points you to AIRPARKS with other names in smaller lettering underneath. Thought I'd parked self park but it was drop and go. It's all DIY regarding dropping and collecting keys didn't see many staff. Coach pick-up/drop off very good but not clear on return journey as to where you need to get off! I think this is a relatively new set up so bound to be some hiccups but I wouldn't dismiss using it again.”
“Really excellent experience. We arrived & departed smoothly & quickly - everything was really clear & processes used meant we never had to queue. We also didn’t have to navigate airport traffic as it’s at an earlier junction, transfer was quick with only a short wait.
The most time consuming part was trying to locate our car on return - wouldn’t have been ideal on a wet, dark night.”
