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APH Gatwick EV Reviews

4.8 Rating 223 Reviews
Friendliness of staff
Transfer to the airport
This was the first time of using APH and will certainly be using again in the future, great service and friendly staff, as an EV driver you do have to plan ahead with regards charging your car, so when I read that APH offer the facility of charging your car as part of the parking packing, this was excatly what I was looking for, the process is so straight forward you drop your car at the drop off zone, check your car in and the staff do the rest, the car gets charged before being parked in a bay so you know that has been done, on our return it was so stress free, text the number provided that we had landed and my car was ready and waiting in a designated collection bay, and was stress free knowing that I had a fully charged car ! For me the highlights were, the excellent facility and friendly staff, we have never experineced a bus driver helping us on and off the bus with our luggage, this is a first, so above and beyond service, and the most important thing was that my car was well cared for, as I am usually reluctant to park somewhere where you have to leave your keys, but no issues at all, would highlighly recommend to anyone travelling from Gatwick and needs to park their car, and if you have an EV highligly recommend the charging package as saves the worry on your retun.
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Posted 1 year ago
Friendliness of staff
Transfer to the airport
Quite expensive for an EV charge (£1/kw), but it's all done for you and I can drive home without the need for a stop.
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Posted 1 year ago
Friendliness of staff
Transfer to the airport
Unlike the last time I used APH EV Services ( they forgot charging my car), all went swimingly well: The Bus was on time at the Airport, Car was fully charged, so it seems they learnt from the experience Hope this stays like this in the future
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Posted 1 year ago
Friendliness of staff
Transfer to the airport
Excellent service from the clear instructions on how to get to the site, the friendly greeting when handing in the keys to the helpful bus driver who collected us from the easily found pick up point, APH Gatwick were faultless. We sent a text while at baggage pick up and the car was ready and waiting. The bus driver was very helpful to people with cases and all the staff were smiling and friendly
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Posted 1 year ago
Friendliness of staff
Transfer to the airport
They were amazing on our way home there was an issue with flights and they were able to get both cars ready before we landed we had been moved to an earlier flight which gave them less time to organise but they did it I am so impressed and will be using APH again and recommending you
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Posted 1 year ago
Friendliness of staff
Transfer to the airport
Great customer service and frequent transfer to airport. With no passport control queues, you are driving back home in about 45-60 minutes from landing.
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Posted 1 year ago
Friendliness of staff
Transfer to the airport
Great service, speedy, well organised, EV charged - perfect.
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Posted 1 year ago
Friendliness of staff
Transfer to the airport
Quick and efficient. Clear directions for how to find it. Short bus drive with helpful drivers. Car charged to 100% on return. Have your cables handy
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Posted 1 year ago