“Needs better signage to car park as nearly ended up in the airport itself and saw other cars making the same mistake other than that parking and key systems quick and easy to use with plenty of help if you get stuck both before and after your flight and plenty of free buses to and from the airport”
“So easy to find and enter with the automatic car reconishen
Park up log your car in on the touch screen, help is at hand if needed,and jump on the awaiting bus, great.”
“Very good organisation from the staff however, when there are queues people who cannot stand for extended periods don’t have a quick route to retrieve keys.”
“Arrived in Siver zone office to collect car key at 00.30 hrs on 11/10/22. had to wait 10 minutes as the attendant had trouble finding my key, and then he said it must be in the same parking bay where you left it. My wife and I walked out to the bay dragging our cases where we left the car, and it was not there. I had to return to the office and ask where my car was. The fellow who served me proceeded to tip out a box of yellow tags, and started plodding through them. After another 10 minutes I asked another assistant what the blue tag was on my key, to be told my car was in the disabled bay. Why it was there I don't know and was not given an explanation. As this was now 10 to 1 in the morning I just wanted to get home. Very disappointed with the service and doubtful I would use the Silver Zone parking again.”
“Very good service, arrival and check-in very straight forward and bus service to and from the terminal was punctual dispite the anti-social hours of our flights. No issues with using Bristol Silverzone for our next holiday parking.”
“Went online booked no problem.
Dropped keys off went on holiday came back and apparently we had 2 tickets so had to wait and it was early hours. The staff did apologise so hopefully it don't happen again”
