“The actual company and service was excellent, the only negative was finding it. There are so many road works and when you get close your satnav is misleading.”
“Say nav did not reach us to Short Run car park in time. Put a freekin map when you send directions to customers…not just words!!! Birmingham Airport does not show signs for Short Run Car Park.
APH on your website please put a map and stating where it is located. Post code that you provided doesn’t get customer to the correct location . Avoid Birmingham Airport for parking…what a nightmare!!!!”
“Everything went well for drop off but the return bus had Short Run on the front along with ‘yellow Tickets Only’ my ticket was white so I didn’t get on. I tried phoning the telephone number but there was no option to be put through to the carpark. When the next bus came with ‘Shortrun’ it still said ‘yellow tickets only’. This time I asked and the driver said ‘yes this is the right bus’. This delayed me by 30mins and was very annoying.”
