“Even at 3:00am, the staff were helpful and polite, and directed us to the carparking lot. A short walk to the bus, followed by a short bus drive and we were dropped off outside the Departures area in Birmingham.
The return journey was just as easy and we collected our car with no fuss.
Just one observation: the parking lots are very tight and although they would have been perfectly adequate 10 years ago, the increased size in today's cars mean that there is a very tight fit...”
“Had no problems, sorting out parking online, very straightforward. Staff fine on gate and gave directions for parking. Noticed security van going round carpark, which is encouraging.
Was a little difficult to find carpark, so don't rely on Satnav. Would recommend and use again.”
“Very good service, bus waiting at both ends so no waiting around. Really quick journey to/from airport. Staff really helpful, offering to help with our cases across the car park, and also lifting them on and off the bus. Would definitely recommend and will be using again.”
“Bit hard to find at 3am, but once located, it was a quick, easy parking experience. Very happy with the way home. The last thing you want to do is drag your case halfway across the car park, what I liked is they asked which row we were in and stopped the bus on our row on the way back. Would use again without a doubt.”
“So simple, once I'd found it, great drop off great quickish bus transfer everyone really helpful although the guy on the front gate could be a bit more cheerful admitted it was 3:30 in the morning”
