“On this occasion I didn't use the service due to change of plan. However, I have an issue with the poor customer service online. No direct number to call, and no reply from the WhatsApp contact. Frustrating, to say the least.
That said, I have used self service park before and all was fine. Hence, review based on previous experience.”
“We have just used APH in collaboration with Airparks at Mackadown Lane for our Birmingham Airport parking. When we arrived we were directed to a parking spot where we parked our car and retained the keys before boarding the shuttle bus to the airport. One important tip: the shuttle bus at Mackadown Lane leaves promptly on the hour and half hour so time your arrival so you don't have a 29 minute wait. This is budget price airport parking which we have used many times as it is secure, convenient and friendly.”
“We usually park at ham's lane but this time it was Mackadown Lane and signposted as 'Airparks'. Which threw us. It was cheaper than normal but when got there it was keep your keys. Which we thought was much better as no waiting in long queues on return.
I'll always use APH as I'm already twenty years using you. Well done!!!!”
