“I have used this service twice now and both times it has been simple, and efficient and all the staff has been friendly and helpful. Will use it again when flying from Birmingham.”
“The travel time from the parking to airport was fine, however checking in was a nightmare. We sat for over half an hour queuing to get in on site, before then being told we had to checking in at a booth, where there was another long queue. We were self parking. Our online booking had not been sent through from APH so onsite they could not find our booking . Staff on site then had to make a booking for us there and then in order to give us the voucher. After the return after our holiday, we could not get out off the site as the voucher we had did not work. Site staff had to be fetched to deal with this, and we were not the only ones having issues leaving. Staff were helpful so not necessarily their fault, but service overall fell short of what I expected, sadly.”
“Good connection to the airport.
Self park was new to us. Helpful staff made the process easy.
Good value for money and good pick up service on our return to pick up our car.”
“Gone downhill since I was last there. Prices have gone up quite a bit and they are not setup for self park (keep your keys). I had to argue that I'd paid for self park and finally the attendant gave me a parking bay reference, but it already had a car in it. Had to go back and ask him for another and he just said park it in any free bay (of which there was only 1 left and that was such a tight squeeze that I had to fold my wing mirrors in just to get it into the bay). Had a problem getting out as I didn't have the plastic token that is required to open the gate. Not good APH!”
“Best price. Easy to find. Only a short wait for transport both to the airport and on return.
Lovely staff all friendly and helpful.
Can't fault in any way.”
“Arrived late into Saturday evening so was dark, staff who checked us in escorted us to our parking space, slight concern as wasn't concreted or tarmac, just hard-core surface and in not very well lit area on edge of lane following sharp left had turn. Transfer to airport though was prompt arriving, took approx 10 mins to get to airport. Return Collection driver was top notch, helped us onto and of off coach with luggage, and gave everyone clear instructions as to what they need to do on arrival back at car park. Would recommend APH car parks for anyone who doesn't mind the parking slightly away from Bham airport”
