“The low score is due to the inaccuracy of the address & and instructions, which meant that we almost missed our flight. We stumbled across the car park after we'd been driving around for nearly an hour, repeatedly following directions & using sat nav which just took us to a dead end. I approached the car park just to get help on where to find APH Express. The attendant in the kiosk was lovely, as at this point we were in a bit of a state with only an hour to the flight, so many thanks to him for his kind words to this distraught woman who turned up at 5am in the morning!”
“Found getting to the car park straight forward slight confusion with different name on entrance to car park but staff on gate told me I was at the right place. Only complaint was on returning the bus dropped us off at the area on our ticket but being dark it was hard to find where we had parked the car more signage would be a great help”
“This is actually Airparks Express so difficult to find on APH directions. I’ve scored it highly as Airparks were excellent. Guided to a spot. Bus on time & all staff had excellent customer service skills. Probably better booking direct.”
“Bus driver picking us up from airport to carpark around 6pm 17/01/24 was so friendly, lovely and helpful. He helped put our cases in the bus and explained exactly where to get off. Felt like a nice smooth end to our holiday.”
