“Arrival was chaotic with poor instructions where to park, or to retain the 'blue ticket'. On return, the bus driver was quite rude - he asked for the blue ticket (which I'd misplaced) so he looked at my printed out reservation and said I need to go to bus stop 7. I showed him a photo of bus stop 3 that I'd got the bus from. He said, rudely "well YOU parked in the wrong place". When I got off the bus he shouted sarcastically after me "you're welcome". I think your staff need better training.”
“A great offsite carpark for Birmingham Airport. We were guided to an available car parking space and told a shuttle bus would be around to collect us. It was very quick and only took a few minutes to arrive and then took a few more minutes to get us to the airport. The driver made it clear where we picked up the shuttle bus on our return. Would highly recommend.”
“When we arrived at the airport car park, it's no all tarmac could do with a bit more lighting, and the bus on return seems to take forever to get to the airport, when you return all you want to do is get to the car and get home, but the bus to and from the car park seems to take forever too get to the Birmingham airport early hours of the morning”
