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APH Drop & Go Birmingham Reviews

4.7 Rating 2,659 Reviews
Friendliness of staff
Transfer to the airport
Amazing service from the bus drivers to the over al exspereince had to come home early for emergancy reasons rang up and they brought my car back early for us no issues and even thanksbus fornpre ringing.. as most people dont.. will defo use again next time flying outnof bham airport
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Posted 8 months ago
Friendliness of staff
Transfer to the airport
Easy and quick when we got back to our car we found the battery was flat The brilliant staff helped us get our car going I've used this service before and will continue to use this company
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Posted 8 months ago
Friendliness of staff
Transfer to the airport
Very efficient and easy to use. As we were at a quiet time we seemed to get personal attention. Just wished you were further north on the M42.
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Posted 8 months ago
Friendliness of staff
Transfer to the airport
Easy to find, gate auto opens with numberplate recognition, clear signs. Immediate greeting from polite staff member with instructions on next steps. Bus transfer- polite driver, clear instructions for return, quick and easy. Return: short wait as we'd just missed the previous bus, but no issues. Return easy. Slight panic with the key locker collection as I'm not good with technology but really easy and staff there to guide. Easy exit, numberplate recognition thru barrier. Will use again
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Posted 8 months ago
Friendliness of staff
Transfer to the airport
Efficient service to drop and collect the car. Easy to book too
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Posted 8 months ago
Friendliness of staff
Transfer to the airport
I've been using APH for years—always reliable, hassle-free, and the staff are polite and helpful. Even the bus driver on our return took the time to show me how to get my key from the locker. Great service every time!
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Posted 8 months ago
Friendliness of staff
Transfer to the airport
My only complaint is that our return driver, although friendly and welcomed us on board, drove the entire journey with one hand on the steering wheel and his left hand resting on his interior cab door. He negotiated all corners and roundabouts with one hand.
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Posted 8 months ago
Friendliness of staff
Transfer to the airport
APH was very easy to be located and there were staffs to help you when you arrive. The only problem was that we had to wait 20 minutes for bus to arrive when we returned
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Posted 8 months ago