“Good drop and go also pick up time was good.
Not sure about going to a shed in middle of car drop off area is quite right walking to collect key?
Also long walk with cases to where car was parked. Perhaps cars could be closer to reception drop off area for older people?”
“Booked as aph because of really good experiances in Gatwick and Manchester. But not the same set up in Birmingham, check in a bit chaotic, help from driver no existant.some customers could have done with help. Maybe this is due to airparks association but really impressed with bus waiting at the stop on return”