“Chaotic when we dropped off our car. Lots of men milling around in hi vis vests, not directing people, not exactly uniformed chauffeurs.
I checked on my car app and our car was stored about 3 miles away at Granby Avenue( an industrial estate, but think it was a secure car park. Hopefully.
Car moved about a bit first and last days, which I suppose is to expected . Collection was okay, only waited a couple of minutes for our car. They ask for car reg not booking ref when you phone up to confirm arrival. Found it difficult to understand the call handler.
Think I’ll choose self park next time.”
“A very efficient process and car was returned in as good a condition as it was left. Very pleased with the service from the team at Birmingham Airport.”
“Not confident in their admin (weren't ready for our pick up and took 30 minutes to deliver our car after my call to them after collecting our bags). Apart from that, sort of OK with what they do”
