“Beautiful necklace”

Thanks for taking the time to leave this review, Donna - we hope you enjoy wearing your new piece! X

“The item never arrived”

Hi Sean, Thankyou for taking the time to leave us a review. I’m so sorry to hear that your order hasn’t yet made it to you. Please be assured that your order is on its way & your unique tracking number will update shortly. Due to the Royal Mail strikes which have taken place on various occasions over the last 2 weeks, we are experiencing a delay in the delivery of our orders - this is also affecting the updating of tracking. Please do continue to monitor the shipment of your order (we would recommend using the Royal Mail app as this appears to be updating a little faster), & don’t hesitate to email us at help@abbottlyonsupport.com if your order doesn’t arrive 7 working days from the date of dispatch (excluding weekends & Royal Mail strike days). We’d be more than happy to help!

“Still haven’t got my necklace yet”

Helpful Report

Hi Fiona, We’re so sorry to hear that your order hasn’t arrived with you yet. Due to the Royal Mail strikes which have taken place on various occasions over the last 2 weeks, we are experiencing a delay in the delivery of our orders - this is also affecting the updating of tracking.If you still haven’t received your order 7 working days from the date of dispatch (this excludes weekends & Royal Mail strike dates), please get in touch with us via email on help@abbottlyonsupport.com & we’ll be here to assist you.

“Very good”

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We are so grateful that you took the time to leave this review, Robert, this really means a lot to us! We hope to see you again soon✨

“I ordered my chain 16th Nov still havent recieved it”

Helpful Report

Hi Louise, We’re so sorry to hear that your order hasn’t arrived with you yet. Due to the Royal Mail strikes which have taken place on various occasions over the last 2 weeks, we are experiencing a delay in the delivery of our orders - this is also affecting the updating of tracking.If you still haven’t received your order 7 working days from the date of dispatch (this excludes weekends & Royal Mail strike dates), please get in touch with us via email on help@abbottlyonsupport.com & we’ll be here to assist you.

“The signature name necklace I order is absolutely beautiful and definitely an excellent present I think. I am totally happy with my choice. I will certainly recommend Abbot Lyon and this necklace to my friends and possibly order another for someone else or treat myself. My only small and understandable issue is that it takes a little longer than a usual order, as it has to be customised, so just give it plenty of time if you need it for a certain date.”

Helpful Report

Thank you for taking the time out to leave us this review, Valerie! So delighted to see that you are happy with your new piece✨

“The signature name necklace I order is absolutely beautiful and definitely an excellent present I think. I am totally happy with my choice. I will certainly recommend Abbot Lyon and this necklace to my friends and possibly order another for someone else or treat myself. My only small and understandable issue is that it takes a little longer than a usual order, as it has to be customised, so just give it plenty of time if you need it for a certain date.”

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Aww what a lovely review Valerie, thank you. It really means a lot to us. ❤️Great to hear that you are so happy with your necklace, it really is such a gorgeous piece!

Author didn't leave any comments.

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Thank you for your 5 star review, Beverley, this really means a lot to us! We hope to see you again soon✨

Signature Name Necklace (Gold) Fine Chain / 16 - 18 in Reviews