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About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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“It came crushed and useless and when promised a replacement over 2 weeks ago I am still waiting”

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Jacqueline C

Verified Reviewer

“Do Not order from this company! 15/12/23 I ordered a personalised necklace, in this gift bag on the 9th of November, for my daughters 21st birthday at the end of the month and way before the Christmas rush. The necklace was dispatched then the company lost it. Then I was told a 2nd necklace was ordered and to be patient and wait 12-15 days, which I did. But yet another failure by the company, they never processed the order, now it's too late to get a personalised item by Christmas. Yet they are you still advertising for people to buy, when you can not cope with a single order from 9th November. I doubt if you will get your goods.”

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“strong and appealing”

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“The gift bag was all creased & bent, it might be better to leave the bags flat in the packaging & allow customers to put gifr in when received.”

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“Got a gift for my daughters 30th birthday”

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“Really disappointed with the packaging. Complained twice & wanted a refund & a replacement bag. I was sent a new bag which was the wrong size & then refunded. So the present had to be gifted in the wrong size bag. I was so disappointed, it was so frustrating trying to find a resolution”

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