“When ordering the garden bench I had problems with your website, which refused to accept my credit card and didn't allow me to set up a prof. However, a telephone call quickly resolved the problem. The furniture was dispatched soon after ordering and arrived on the day you indicated. Sadly, one piece of the bench was broken - a crack in the alumimium that was visible on all sides - but a quick call remedied the problem and a new part was dispatched overnight. Assembly of the furniture was straightforward and it looks very smart in our garden and is of high quality. Given the excellent customer service and 'no quibble' approach to replacing the broken part, I think the value for money is also high.”
“Excellent website and prompt order confirmation email. Cheerful delivery driver. An indication of delivery time would have yielded 5 stars. Everything was fine though and the bench fully meets my expectations. Thank you.”
