SMS review collection

Got a customer’s mobile number? Now you can get their review too. SMS review collection is one of the easiest ways to gather feedback. Three times more effective than email and eighty times more than a paper-based request.
Drive conversion at scale

Use text messages for more reviews & content.

Our SMS review collection make the whole process of leaving a review effortless. Review requests via text message achieve a higher response rate than email invites. When an SMS arrives, your customers can write and upload image or video without ever leaving their screen.
We had used SMS in the past, but they didn’t provide a seamless experience for our clients. The Reviews.io SMS system, however, offers an easy and very convenient solution.
Erin
Marketing Manager at Rejuvenation Clinics
How Rejuvenation Clinics Unlocked Customer Reviews via SMS
Smarter campaigns

Use a combination of emails and SMS invites.

Send follow up emails, for those who have not yet submitted a review. Send text messages asking for image or even video content for those happy customer who have.
Create Flow Campaigns
After doing a lot of research and seeing the impact left by Reviews.io clients, I thought immediately, this is a game-changer — with all the features Reviews.io has to offer it allows us to gain and build trust.
Daniel Singh
Co-Founder | Concrete Jungle
See how Concrete Jungle use our Shopify app to gain trust

Publish reviews on any device.

Make it easy for customers to read customer feedback with a widget that’s optimized for conversion right out of the box.

Our widgets are customisable to your brand, load fast and provide more product and company data your customers need.
Ways to publish Reviews

Turn happy reviewers into content generators. Your SMS strategy starts here.