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Review Reporting

Master your reputation and act on customer feedback using our innovative reporting toolset. By understanding your customers you can gain valuable insight into sentiment. Take action with useful, measurable review statistics and improved your products and service based on genuine customer feedback.

Full Statistics and Analysis

Track changes over time and look for areas to improve. Examine your review conversion rate and tweak your invitation emails with unlimted A/B tests. Track customer engagement and important products.

Timeline Reports

All your reviews from all sources visible in your up to the minute Reviews timeline. See at a glance the full range of company, product and photo reviews, along with third party reviews from Facebook, Amazon, Google Local and Trustpilot. Monitor your review score for each platform over time and implement change.

Net Promotor Score and Advocates

Track your NPS score over time and add NPS to your review collection strategy. It's the best statistic you never knew you needed. See your top customers by review rating and export them to your email provider.


Sentiment Analysis

Our advanced technology reports on how your customers feel about you, by intelligently gathering relevent keywords from review comments allowing you to look for patterns and take action to improve.

Sentiment Analysis

Reporting via API

With Reporting API access, you can create and manage reports in your own in-house systems. Feed data in from the Reviews API and you'll never need to access your data in multiple places.

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