Net Promoter Score (NPS®) is the most important feature you never knew you needed. With just two simple questions, you can track how loyal consumers are to your brand, and more importantly, how likely they are to tell others about you.
Reviews are a valuable asset to both you and the consumer, but there’s one thing they don’t always tell you - how likely a customer is to recommend your products or service in the future. NPS answers this question. Track your score, retain your current customers, and drive acquisition through word of mouth.
Despite being around since 2014, we’re still an unheard of brand online. We need a good reputation both on the website and across third-party sites. It’s imperative to the business.