Book a Demo
Solutions Overview Learn about Reviews.co.uk solutions Company Reviews Past customers reviews build trust in your company Product Reviews Increase conversion & sell more with product reviews Local Reviews Gain control over your local reviews and reputation Influence New Identify & engage with influential customers
Features Google Seller Ratings Get the competitive edge with Seller Ratings Reputation Management Gain control over your online reputation Reviews in Salesforce® Get in-depth customer insight within Salesforce® In-store Reviews Publish & collect reviews within your store Review Publishing Publish reviews and see SEO benefits SMS Reviews Improve review conversion with SMS reviews Review Photos Increase trust and customer engagement Reviews Adverts Boost brand awareness and re-engage shoppers Merchant Metrics Turn reviews into actionable insights Competitor Analysis Take action with real-time competitor review data
Resources Case Studies Find out how we've helped our clients Blog Latest news & tips about reviews Downloads Library of PDFs including guides & case studies Support Center Guides on integration, collecting & publishing reviews.
Plans Login Get Started for Free Are you a business? Click Here
Get Started Now

Solutions

Features

Resources

Our Company

Net Promoter Score

NPS® is the most important feature you never knew you needed. Ask 2 simple questions and find your best advocates.
Get Started Now Book a Demo
Net Promoter, Net Promoter System, Net Promoter Score, and NPS are trademarks of Satmetrix Systems Inc., Bain & Company, and Fred Reichheld.

What is NPS?

Net Promoter Score is a measurement of customer loyalty, by using 2 simple questions.


“ How likely are you to recommend our company to a friend or colleague? ”

“ What is the most important reason for your score? ”

How does NPS help my business?

By measuring customer loyalty, rather than customer satisfaction, you are looking to the future rather than the past.

Asking a customer if they were satisfied by the service or product they received is not sufficient to finding out if they would recommend you in the future. NPS answers this question.

Reviews.co.uk and NPS - the Perfect Match

Reviews.co.uk is a licensed NPS provider. NPS is now available in all packages and allows you to gather loyalty data from your customers at the same time as reviews. Your current NPS score, along with trends over time, are displayed in your Timeline.

“ The strength of our brand alone is not enough to convince a potential shopper to become a customer, so the extra word-of-mouth marketing facilitated by Reviews.co.uk for Euro Car Parts is very beneficial in improving our bottom line. ”
Chris, VP Sales at Euro Car Parts

Get Started Now

No credit card required. No long contracts.

Get Started Now Book a Demo
Solutions
Overview Company Reviews Product Reviews Local Reviews In-store Reviews Google Seller Ratings Influence New Plans
How it works
Review Collection Review Management Review Publishing Widget Library Integration Library
Features
Reputation Management Reviews in Salesforce® SMS Reviews Review Photos Review Adverts Net Promoter Score Reporting Competitor Analysis Merchant Metrics Expert Answers
Our Company
About Us Contacts Careers Become a Partner Refer a Business Brand Guidelines Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request
Support
Blog Resources Library Support Center Client Login Sign Up
Contact Reviews.co.uk
Send a Message UK: 0116 350 0610 USA: +1 213-325-5109 AU: +61 2 8520 1148

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on 0116 350 0610 . Book a Call

Alice, Customer Support

Create Account

Fill the details below & get instant access