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Features Google Seller Ratings Get the competitive edge with Seller Ratings Ecommerce Integration Find integrations for the most popular ecommerce platforms Reputation Management Gain control over your online reputation Reviews in Salesforce® Get in-depth customer insight within Salesforce® In-store Reviews Publish & collect reviews within your store Review Publishing Publish reviews and see SEO benefits Social Proof Turn reviews into marketing banners & videos Reviews Adverts Boost brand awareness and re-engage shoppers Merchant Metrics Turn reviews into actionable insights Competitor Analysis Take action with real-time competitor review data
Resources Success Stories Find out how we've helped our clients Blog Latest news & tips about reviews Guide to Reviews Gain a greater understanding of our platform features Downloads Library of PDFs including guides & case studies Support Center Guides on integration, collecting & publishing reviews.
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Merchant Metrics

Customer comments become actionable insights with Reviews.co.uk's advanced linguistic AI. Find out where you win with Merchant Metrics.
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Learn about your business

Turn a gold mine of information from your customer review comments into real statistics, using Merchant Metrics to extract key sentiments.

Break down your service

Merchant Metrics can be used to give feedback not just on your service as a whole, but on individual aspects like delivery methods, customer service response times and refunds procedure.

This consumer-generated data gives you an external view of key parts of your organisation, shining a spotlight on potential blind spots within your service.

Businesses Utilising Merchant Metrics

Understand Your Business with Merchant Metrics

Friendly service, no long contracts & no risk.

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Solutions
Overview Company Reviews Product Reviews Local Reviews In-store Reviews Google Seller Ratings Influence New Plans
How it works
Review Collection Review Management Review Publishing Widget Library Integration Library
Features
Social Proof Reputation Management Reviews in Salesforce® SMS Reviews Review Adverts Net Promoter Score Reporting Competitor Analysis Merchant Metrics Expert Answers
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