“Bought a used Audi A3 Sportback and the entire transaction was smooth and transparent. Even offered me a coffee while I waited for the finance paperwork. Can’t ask for more.”
“Traded in my old Astra and got a very fair deal. Put it towards a nearly-new Kia Sportage, which is perfect for my commute and long drives. Whole process was stress-free.”
“They gave me a much better trade-in value than I expected for my old car. That made upgrading to a newer model even easier. Transparent and fair the whole way through.”
“I've bought quite a few used cars in my lifetime, and this was by far the best experience. Friendly team, fast paperwork, and a spotless showroom. I’ll be telling all my friends and family.”
“Very welcoming and friendly service from Terry and Khalid. Very helpful and obliging, would definitely recommend, the transaction could not have been easier. Shukran!”
“I brought a car with Zoom Auto through a 3rd party finance party. They advertised the car to be in good condition, road legal and all services are up to date. This was extremely false. From the moment I brought the car, there was endless issues with oil leaks, coolant leaks, the gear box and also the brakes were not road legal. When presenting these issues to Zoom Auto, as I have 6 months warranty, they gave very little support and only fixed an issue when the finance company would argue with them. Despite still being in the legal warranty, they refused to pay any more money towards the car when a problem a with the gear box happened and declared me to pay to get fixed myself, despite me already paying nearly £1000 for repair costs that they had refused to pay. Terrible customer service and they do not follow the legal rules after the Consumer Rights Act 2015.”
