Your Local Mechanic Reviews

Name: Your Local Mechanic
Address: Waterside Business Park, Brettell Lane, Brierley Hill, Dudley
Rating: 4.92

4.9 Rating 213 Reviews

98 %

of reviewers recommend Your Local Mechanic

Company Reviews

Metrics

Info

4.9

Based on 213 reviews

Customer Service
Communication Channels	Telephone, Live Chat
Queries Resolved In	Under An Hour

About Your Local Mechanic:

If your car needs a mechanical repair, or if it has broken down or simply won't start, give me a call at any time of the day or night on 07453 957641‬.

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Phone:

07453 957641

Location:

Waterside Business Park,
Brettell Lane,
Brierley Hill
Dudley
DY5 3LH

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Anonymous

Anonymous // 01/01/2019

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“Yet again another fantastic service carried out by Thomas quick and reliable repaired within 2 hours if ever you need any repairs this is the garage to use once again thankyou for a fantastic service”

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“Yet again another fantastic job carried out by Thomas & very quick turnaround if you need any work carried out I highly recommend this company once again thankyou kind regards paul”

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“Absolutely brilliant service from them, from the first point of contact to them recovering my car when they said, repairing it and ready for collection when agreed. Competitive price for repair, I would definitely recommend them and will use them again”

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Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a positive experience with us from start to finish. Providing excellent service and timely repairs is always our top priority, and we're delighted that we could meet your expectations. We truly appreciate your recommendation and look forward to serving you again in the future. If you ever need assistance, don't hesitate to reach out. Thanks again for choosing us!

“Most unreliable and didn’t have the decency to ring and let me know he wasn’t going to turn up not very nice I could have called another mechanic if I’d known… obviously not bothered”

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We're deeply sorry to hear about your experience. This is certainly not the level of service we aim to provide, and we sincerely apologise for any inconvenience caused. We understand the importance of reliability and communication, and we regret that we fell short in this instance. Your feedback is invaluable to us, and we'll take immediate steps to address the issues you've raised to ensure this doesn't happen again in the future. If there's anything we can do to make this right or if you'd like to discuss your experience further, please don't hesitate to reach out. We truly appreciate your feedback and the opportunity to improve our service.

“Elliot saved our Christmas! We are going away over Christmas, and as luck would have it, our car would not start today. No local garages could help, but Elliot was with us within a few hours, diagnosed the issue and fitted a new part the very same day. Excellent service, and I would definately use again.”

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“Did not show up, no phone call to say they couldn't show. Tried ringing 7 or 8 times and no answer. When I finally got through one time I was told someone would get back to me and never did, no one has answered the phone since and I can't even get a reply on the live chat. Awful service, I even had to cancel my shift from work to make sure I was home, so I've lost money and wasted my day. Would give 0 stars if I could.”

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“Absolutely amazing service I wouldn’t go anywhere else”

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“I’ve used mr wheeler several times now and every time he has gone above and beyond to help get me sorted Would highly recommend”

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“Had the the most amazing service professional, definitely worth value, I would not go anywhere else reliable, trustworthy and friendly Elliott work. It is definitely the most amazing work ever on my cars”

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“I’d been doing some work on my own car and had stuck for weeks on a particular job - Elliot had it sorted within half an hour. 10/10”

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“Very pleased with the extremely efficient service - after ringing and leaving a message, they got back immediately, picked up the car the next day and fixed the fault within the day. The car was dropped off at ours when specified and Keith was very professional, courteous and helpful. Glad we found 'Your Local Mechanic' online and we will be using their services for all our car needs from now on. Thank you very much.”

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“We was on trouble while we traveling through UK as our car broke down near Birmingham. Elliot came to us on bank holiday and took our car for repair straight away. Took him 2 days as he needs to wait for parts but he was a great help. Thank you so much!”

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“Great service, would definitely recommend.”

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“Elliot let an old lady of 80 down it was to change a battery. He promised to come at 11 calock and never came i phoned and phoned and phoned he kept turning it off. So elliot you are not very reliable and not worth patronising if you do things like that. If you had a bigger job or was held up you could have phoned me. I think you are a rat”

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“Elliot got in touch within 20 mins of my very long winded breakdown of my vehicle. He came out that same day; diagnosed the problem and got it fixed the next day. He remained in contact throughout the process and was very professional. Would highly recommend.”

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“Excellent as the stars very good thank you.”

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“Elliott came out same day and looked at car and found problem . He gave full quote including recovery service and car was picked up same day and fixed and returned new day. Excellent customer service”

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“Very quick service, came out the same day to check the problem. Fitted me in two days later to fix my car, collected it from my house and returned it within a few hours. Won’t go anywhere else now”

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“Excellent service, turned up exactly when they said they would. And gave me the price, did the job no hidden extra charges. Highly recommend Elliott is a star.”

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“I had an awful grinding noise start on my Vauxhall Antara but could not identify exactly where it was coming from. I took the car to several garages and a transmission specialist but none of them could give me an answer. I looked on line and called your local mechanic and spoke to Elliot in Stourbridge. He told me to take the car over and he would take a look. We went out for a test drive and Elliot identified the problem almost immediately. Elliot called me later the same day with prices for replacement parts fitted,both new and used. I agreed to have new parts and Elliot took the car in immediately. He kept me informed of progress as a big transmission job and completed the work in time for my holiday. Car is now like new. This mechanic is very professional,friendly and extremely knowledgeable and competitive. Top marks and many thanks Elliot,you will be highly recommended 👍👍👍”

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Your Local Mechanic is rated 4.9 based on 213 reviews