“Terrible first experience. Not sure i am going to reorder once i receive my parcel. My order was missing before delivery, made me sad and my child unhappy. I had to make a quick purchase from Holland and barret. Finally when it arrived, my item was opened and had poured all over in the carton.”
Hey there,
Thanks so much for leaving an honest review but i'm so sorry this has ever occurred.
If you contact our 24/7 member wellbeing team at team@welleasy.co.uk they can try and help you locate this and if that's not possible, we will always replace orders for our members.
Best,
WellEasy
“Great business, but so many of the keto products are constantly out of stock for ages/permanently, with no new products being introduced into the lifestyle category…the new subscription model is great, but the website functionality with this regard isn’t great unfortunately.”
Hey Tamara,
Thanks so much for getting in touch with us about this and leaving an honest review.
I've mentioned this to the team and they will be reaching out right away to find out how we can improve the experience for you.
We really do care about all of our members and we've taken onboard all feedback.
Best,
WellEasy
“The most annoying thing is Auto Membership. Because of that have I decided not shop any more. However, most of the products prices are very competitive.”
“I shopped with WellEasy for the first time recently and have just come on to do my next order. I absolutely love this website and shopping experience, all my favourite health foods under one roof rather than shopping in all different places . I am really happy and will be using regularly . Thank you”
Hey Alix,
Thanks for this.
I can see that your order was delivered the day after you made this review and we do apologise for the delays or confusions caused here.
If you reach out to our 24/7 member wellbeing team at team@welleasy.co.uk they will always be on hand to help in anyway we can.
If you ever wanted to come back again in the future, do get in touch and we will have a little gesture from us waiting for you.
Best,
WellEasy
“I was delighted to see recent changes mean I can schedule a regular order that can be added to etc. Also, my order this month came very promptly and it was complete.”
“WellEasy deliveded my fab snacks in perfect time and were really careful in thier packing so they arrived undamaged and in good time. Will buy from them again.
The products keto8 morcells I have loved for ages. They really are the only brand thats is truely Keto.
This time I bought from WellEasy as they had both the chocolate and almond flavours. Yum !”
“Amazing site and place to buy a wide range of goods. Will be using WellEasy for a very long time to come and highly recommend to everyone! Good quality packaging and delivery.”
Hey Larysa,
Thanks so much for getting in touch about this and i'm so sorry this has occurred.
If you get in touch with our member wellbeing team on team@welleasy.co.uk, they are active 24/7 and will help you right away!
Hey there!
Thanks ever so much for leaving a review.
I'm so sorry the membership wasn't worthwhile for you. If you ever wanted to give it another go or speak to the team to see if there's more groceries you might like - we're certain there will be - then we'd love to help.
“Was introduced to your products by my daughter inl-law who lives next door! She is fastidious about unprocessed healthy food so iI followed her recommendation because she really likes your food! I am delighted to say I have been very impressed!!!!!”
