Trade Washrooms have a Customer Happiness Grade of B-. Customers love their prices, delivery and customer service but are unhappy with their returns process.
“
Quality IPS & great price. delivered on time and in great condition , delivery guy was very helfull and an all round nice guy.Hope to use again, thank you.
”
- Mark Boulton
“
Everything was as described, delivery was fast and price is good.
”
- Trevor Smith
“
Excellent service and fast delivery. Good price for the product.
”
- Gary Rigden
“
we are a major housing association and i struggled to find what i was looking for, however searched this web site and found what i wanted and delivery and service very quick will be using this company alot going forward.
”
- Stephen Evans
“
Great service. Straight forward ordering and good communication when arranging delivery. Product came in as expected and quality was what was expected. What more can we ask for. Thank you.
”
- Sharon Reynolds
“
Simply Excellent from start to delivery .
”
- Terry
“
Returns policy is poor we had a damaged toilet seat which we are having to pay for a new one as it has been longer that 14 days since purchase. Puts us off using online companies as there is also expensive carriage charges.
Purchasing the new toilet seat from a local plumbing merchant with no carriage charge and if it is damaged they will swap it for a new one
”
- Matt Tumber
“
Excellent service, great prices, really helpful nice people!!!
Thansk so much.
”
- Richard Bottle
“
we are a major housing association and i struggled to find what i was looking for, however searched this web site and found what i wanted and delivery and service very quick will be using this company alot going forward.
”
- Stephen Evans
“
Prompt and courteous customer service
”
- Josephine Warren
