Trade Washrooms have a Customer Happiness Grade of B-. Customers love their prices, delivery and customer service but are unhappy with their returns process.
“
Fantastic service, and a good price, would highly recommend!
”
- Sylvia Roberts
“
Good products at a good price, with very speedy delivery. Well packaged. Thanks.
”
- John Watts
“
Quality IPS & great price. delivered on time and in great condition , delivery guy was very helfull and an all round nice guy.Hope to use again, thank you.
”
- Mark Boulton
“
Delivery as expected.
Quality as described
”
- Stephen Pettman
“
Easy to order on line very helpful staff if you need to call them good quality stainless steel urinals could do with tracked delivery so you no when thay are coming 100% recommend
”
- Martin Mills
“
Excellent - fast delivery…
One thing I will say was the customer is expected to unload the van which if I had known I wouldn’t have ordered as I am unable to lift due to medical reasons.
Driver could barely stand/ so company should not have allowed him out on his own as it’s a health and safety risk.
”
- Charlotte Cassidy
“
Returns policy is poor we had a damaged toilet seat which we are having to pay for a new one as it has been longer that 14 days since purchase. Puts us off using online companies as there is also expensive carriage charges.
Purchasing the new toilet seat from a local plumbing merchant with no carriage charge and if it is damaged they will swap it for a new one
”
- Matt Tumber
“
Fantastic service, and a good price, would highly recommend!
”
- Sylvia Roberts
“
First time dealing with these guys, good product and service to match, would definately use them again
”
- Les Oakley
“
excellent service and product, would definately use again.
”
- Lyn Reeve
