Tie Specialist have a Customer Happiness Grade of A-. Customers love their prices, delivery, customer service and returns process but are unhappy with their refunds.
“
Bought for a wedding, so was looking for great quality at a good price. Really pleased with the tie and quick service.
”
- Russell Hamblin-Boone
“
Good fast service at a reasonable price
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- Peter Wright
“
Very quick service to send me some fabric samples and at a great price.
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- Linda Ward
“
Excellent choice of styles and colours. Really quick delivery
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- Anonymous
“
Very prompt delivery. Good quality tie.
”
- Christopher Hamilton
“
Ordering process was easy and delivery quick.
”
- Karen Green
“
Excellent service. Amazingly fast returns and refunds. This is what is crucial for customers. I ordered 3 tie sets so that I could choose the closest colour match as I did not have time to order sample patches.
”
- Stal Koupparis
“
Items came on time, unfortunately the match I was looking for between the tie and pocket square didn’t work out.
But returns label was sent via email and the whole process was smooth and trouble free
”
- Mike White
“
Tie Specialist customer service was great, they dealt with my sensitive situation very quickly and with no fuss. I received a refund on my returns quickly.
The waistcoats and the cravats were lovely and such a range of colour, design and also big sizes for the bigger man.
100% great company and would 100% recommend.
”
- Kelly Stimson
“
Not impressed with delivery performance. Items were out of stock and eventually arrived a day after they were needed. Have requested a refund but am now told they will only supply a replacement- not sure that is even legal. Having said this the product quality is excellent.
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- Tony Wenlock
“
Paid extra for next day delivery, arrived 2 days late meaning it missed the occasion. Emailed to ask for a refund and not even had an acknowledgement.
”
- Anonymous
“
Evri then has taken the parcel back and no comminication has been provided by Tie Specialist regarding a re delviery or refund.
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- Samuel Leatt
“
Needed some help and advice from their customer service. Jo was super helpful 🤩
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- Anonymous
“
Great service and really happy with the quality of the tie.
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- Paul Bromley
“
The items weren't what I was looking for, however the communication and customer service was really great. I would recommend this company.
”
- Anonymous
