The Plastic Card People Reviews

Name: The Plastic Card People
Address: Unit 1 Home Farm, Mill Lane, Stillington, YorkYO61 1NG, York
Rating: 4.98

5.0 Rating 331 Reviews

100 %

of reviewers recommend The Plastic Card People

5.0

Based on 331 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About The Plastic Card People:

An innovative company leading the way with greener alternatives to Plastic Cards, Smart Cards and Lanyards

Visit Website

Phone:

08006226744

Email:

hello@theplasticcardpeople.co.uk

Location:

Unit 1 Home Farm, Mill Lane, Stillington, YorkYO61 1NG
York
YO61 1NG

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The Plastic Card People 5 star review on 12th September 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Would give a 5 star but you have to wait a long time for production”

Helpful Report

Thanks Gary, we always appreciate feedback :) We're always striving to beat our advised production times and even though we lost a few days due to the easter bank holidays, we dispatched your recent order within 8 working days (instead of 10-14). We're always looking to improve and thanks again for taking the time to give us your feedback. We truly value your business and If there is anything else we can assist you with, please do not hesitate to reach out to us. Thank you once again for your kind rating and for choosing The Plastic Card People!

“Fantastic communication with Fran and very happy with the outcome, 2nd time using this company and will continue to do so.”

Helpful Report

“Good quality, good price, a little slow from placing order to receiving the cards.”

Helpful Report

Hi Nick, Thanks for your feedback. Next time you order we will make sure your cards are printed and dispatched quicker. Enjoy your weekend :) The TPCP Team

“The customer service was great, however, I would say that the time to get printed and out was quite slow.”

Helpful Report

Thanks for your feedback, we will certainly see how we can improve our production speed but like most print companies due to varying work loads, we advise an estimated disapatch range at the point of going to print and your order was disaptched within this range. As i mentioned above, we do appreciate your feedback and will certainly discuss this with our team and we will improve for your next order :) Have an awesome day! The Plastic Card People

“Very happy with the end result and good communication throughtout. Just a small thing but I was told a delivery date and then had a phone call to say it would be delayed, only for the cards to arrive on the first promised date!”

Helpful Report

Thanks for your feedback Julie. We like to be honest with our clients and if we think there is a possibility your cards would not have left on time, it is only right to keep you in the loop. We pulled out all the stops and I’m happy to say we got your cards out on time, but appreciate we should have called you with the good news and kept you updated. Important feedback (thank you) and it will help us to tweak our processes and to do better 🙂