The Natural Love Company Reviews

Name: The Natural Love Company
Address: The Natural Love Company, Post Office, Menheniot, The Natural Love Company, Post Office, Menheniot, Liskeard
Rating: 4.80

4.8 Rating 3,114 Reviews

96 %

of reviewers recommend The Natural Love Company

4.8

Based on 3,114 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

020 3951 8054

Email:

satisfaction@thenaturallovecompany.com

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The Natural Love Company 5 star review on 2nd October 2025

Amyrea M

The Natural Love Company 5 star review on 6th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Beautiful products! Unfortunately, the jasmine vibrator did nothing for me and the condoms were too small.”

Helpful Report

Posted 1 year ago

“We are very happy with the quality of the products and customer service. One item arrived broken, we sent a photo and they sent us a new one without needing to do a return. The only reason I marked 4 out of 5 starts is that returning items from the U.S. is very expensive. We had wanted to returned some unopened items, but the cheapest we could manage was $49.00 for shipping, and only could return what could fit in the box. I know there really isn't a way around this, but I wish they could do something to make returns from the U.S. a little simpler. It's such an awesome place to buy a gift for your partner, but if they can't return it for something they more prefer it makes it a risky move.”

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Posted 1 year ago

“This is a classy company with overall good products and a respectful and dignified approach to personal satisfaction merchandise. Highly recommend.”

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Posted 1 year ago

“It shipped quickly”

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Posted 1 year ago

“Really great little buzzy! Good feel and quality, good price, perfect size, and really quiet (which initially I wasn't sure about). Speeds and vibes are brilliant. Arrived extremely quickly, and I'm so glad that I ordered it. It's fab!!!!!!!!!!”

Helpful Report

Posted 1 year ago

“Good website, prompt despatch and delivery, online operating instructions a bit vague, very happy with the appliance. I received 1x lube and 1x cleaner but not the extra set I thought I had ordered”

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Posted 1 year ago

“These toys look and feel luxurious, and have given my partner and I new ways explore intimacy! My favorites are the glass toys. Thank you Natural Love Company!”

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Posted 1 year ago

“Excellent service, received my packages within days of placing an order”

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Posted 1 year ago

“I love the eco friendly option!”

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Posted 1 year ago

“Stumbled across this website. Easy to navigate and found exactly what I needed very quickly. Excellent lube, water based and ph balanced. Thank you for a great honest service 😊”

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Posted 1 year ago

“Discreet packaging, great products, paying slightly more.”

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Posted 1 year ago

“Got new toys to play with,l was surprised by the wonderful charging that they offered and that the toys kept the charge very well also loved the privacy bag supplied with the toys. I am a very happy lady. Will purchase again from the NLC.”

Helpful Report

Posted 1 year ago

“Love the love natural x”

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Posted 1 year ago

“Beautiful toy, loads of fun and tempted to buy more! The only thing is that I can’t use it in the shower and it is fairly loud.”

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Posted 1 year ago

“Helpful customer service.”

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Posted 1 year ago

“Quick delivery with great deals! Love the slogan "Fuck yourself not the planet"”

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Posted 1 year ago

“TNLC is my “to go store” when it comes to sexual toys! We love the company principles and their client service!”

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Posted 1 year ago

“Products are great. However I didn't realize customs would print a description of the contents and paste it to the box. I live in a small country town where everyone knows everyone, including the postie. Mortified! Would not recommend for international shipping.”

Helpful Report

Posted 1 year ago

“High quality materials and nice designs, toys could be more powerful”

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Posted 1 year ago

“Pros: 1. The lube is the best one we tried! I will keep ordering it! 2. The option to recycle bottles as organic waste is amazing 3. Support answered (almost) all my questions in a promptly manner Some things that could be better: 1. Add info about edibleness of your lubes to website 2. Add info to massage oil about application as a lube 3. Add info about how to recycle your products 4. Add the option to order big lube without pumps so I can reuse it”

Helpful Report

Posted 1 year ago

The Natural Love Company is rated 4.8 based on 3,114 reviews