The Natural Love Company Reviews

Name: The Natural Love Company
Address: The Natural Love Company, Post Office, Menheniot, The Natural Love Company, Post Office, Menheniot, Liskeard
Rating: 4.80

4.8 Rating 3,114 Reviews

96 %

of reviewers recommend The Natural Love Company

4.8

Based on 3,114 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

020 3951 8054

Email:

satisfaction@thenaturallovecompany.com

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The Natural Love Company 5 star review on 2nd October 2025

Amyrea M

The Natural Love Company 5 star review on 6th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Ethically sourced and sustainable products, pleasing recyclable packaging and discreetly presented. Delivery is reliable and on time. Colour palette of product is compatible with message.”

Helpful Report

Posted 9 months ago

“Great products! really enjoyable and very nice packaging, would definitely recommend it!”

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Posted 9 months ago

“This company is great!”

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Posted 10 months ago

“This company makes great stuff!!”

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Posted 10 months ago

“why must I answer this question to submit a review?”

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Posted 10 months ago

“I was looking at so many adult toy website and they all looked cheap and scammy! I am a lover over the earth and people and I feel am happy knowing I found a sustainable and ethical company. They toys themselves are dare I say beautiful? They are just so cute! Everything has been great, thank you so much!!!”

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Posted 10 months ago

“I really like the environmental impact of this company. I definitely will be supporting brands that take on a sustainable system.”

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Posted 11 months ago

“I really appreciate what The Natural Love Company is doing by providing sustainable and safe products and packaging. More companies should hop on the sustainability train! I appreciate the variety of toys they offer and the website is easy to navigate.”

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Posted 11 months ago

“Overall the product is very nice looking, soft and I like the storage bag and sustainability, but with the product being not flexible at all I can’t get what I need with it. *UPDATE* After my review, a representative contacted me to get more information on the issues and see if they could help resolve it. They offered store credit for the amount I paid, so that I could try something else. Considering how much I spent on the product, I really appreciated that, and I was able to get 2 smaller items to try out. The item I originally purchased (Senna) will probably stay mostly unused because it just doesn’t work for me, but I appreciate the company’s dedication to making sure their customers are happy and satisfied, and giving me the opportunity to try something else out and give the company a second chance!”

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Posted 11 months ago

“Like the concept. Had fun with the toy!”

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Posted 1 year ago

“My wife likes the pressure and directed vibrations.”

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Posted 1 year ago

“Good website, easy to navigate and very good product description / information. Timely shipping. Overall good experience as first time user.”

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Posted 1 year ago

“Thank you for the efforts you implement to make sex better & greener. Great quality sextoy.”

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Posted 1 year ago

“Good communication and update but one of the products was not fit for purpose. I assume that TNLC do not make the products so the issue lies with the manufacturer. They contacted me and offered me website credit or a replacement. Great customer service 💯”

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Posted 1 year ago

“I love that it’s made from recycled plastic. Didn’t realize it was going to ship from overseas. That negated some of the environmental benefits. Customer service has also been extremely pleasant and committed to satisfaction”

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Posted 1 year ago

“The products are wonderful but the magnetic charger for the verbena did not stick and so I am unable to charge it.”

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Posted 1 year ago

“Really easy process purchasing from the website, I also took advantage of their recycling scheme which was also very easy to do.”

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Posted 1 year ago

“Everything seems to be of great quality and looks elegant”

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Posted 1 year ago

“Great customer support and quality products”

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Posted 1 year ago

“Fast eco friendly delivery and exceptional customer care!”

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Posted 1 year ago

The Natural Love Company is rated 4.8 based on 3,114 reviews