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Simply Lending Reviews

5.0 Rating 1,198 Reviews
100 %
of reviewers recommend Simply Lending
5.0
Based on 1,198 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Simply Lending Reviews

About Simply Lending:

We help all UK customers with adverse credit history source the best mortgage for their circumstances.

Visit Website

Phone:

01245 379 987

Email:

info@simplylending.co.uk

Location:

Barn 12, Runwell Hall Farm, Hoe Lane,
Chelmsford,
Chelmsford
Essex
CM3 8DQ

Anonymous
Anonymous  // 01/01/2019
excellent speedy service
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Posted 8 years ago
Great service from start to finish process explained at every stage.
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Posted 7 years ago
Great service and kept us fully updated on the process
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Posted 8 years ago
Alex, Tracey and all team, I just wanted to drop you a note to thank you for all your help. I know that my situation is unusual so it was really refreshing to find someone who instantly knew what I was talking about, and could get the lending agreed so quickly. Thank you again and I will be sure to recommend you to my family and friends.
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Posted 5 years ago
Great service and was always kept updated. I would recommend them anytime.
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Posted 8 years ago
Success where others were unwilling even to try!
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Posted 7 years ago
Matthew and Lewis were great at finding me a mortgage and getting it approved within a couple of days. Thanks
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Posted 5 years ago
We called Simply at the beginning of October and have had exceptional service from all of the team. I turned to Trustpilot before making the call, read the reviews and am happy to confirm they are all true! Kerry has been a godsend throughout the whole process and was as happy as us to receive our official offer. Dan was our initial call and was always on hand to offer advice... his best being stay off the forums! These guys are all amazing and are always there to answer any questions you might have about the process. They have turned our dream of owning our first home into a reality... and they achieved it in a great timescale throughout all of the problems that covid could have created. Couldn't recommend them any more highly!
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Posted 5 years ago
Karen D has been fantastic, very professional all the way through,
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Posted 6 years ago
Highly recommended service and experience. We were struggling to find the right mortgage given our circumstances but after initially speaking to David on the 5th January we had our formal mortgage offer 23 days later. Brilliant service and great communication through everything which is exactly what you need.
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Posted 5 years ago
Very professional and speedy service, cannot recommend them enough.
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Posted 8 years ago
Simply really helped me over the course of 6 months giving me advice sorting a previous mortgage and my credit and my accounts. Then I had the mortgage agreed only a week ago all thanks to them all , but personally Alex Wright was so helpful cheers guys.
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Posted 5 years ago
This review is based on all interactions but especially the ones with Karen Davey, who has been so supportive through this process. Great communication and constantly updating us along the way. Karen is a credit to your team.
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Posted 7 years ago
Cannot fault them! If every company operates the way these guys do, the world would be a better place. Flawless in terms of customer service, speed, and the end product delivered. Despite some minor credit blips pretty much ruling me out of getting a mortgage during the pandemic, these guys quickly placed me with a leading high street lender, with minimal fuss and great comms along the way. Don’t know if they’ll read this but David, Megan, Jackie and Lewis, you were all amazing and exceeded all expectations. I won’t be going anywhere else in the future.
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Posted 6 years ago
My partner and I didn't know what the options were for securing a mortgage on our dream home. From the first time I spoke to Adrian I felt that we were talking to someone who i could have complete confidence in and that goes all through the team. Customer service is truly excellent, the attention to detail, their approachability is what you want when working through something like this. Jenny, our case handler, kept us appraised throughout and could not have been more helpful. Having now been through the process of buying a home and securing a mortgage a couple of times, this is by far the best experience. You may pay a fee but for both peace of mind and to reduce stress it is worth every penny. Thank you Adrian, Jenny and Team!
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Posted 7 years ago
Well after just receiving a mortgage offer I am delighted! Having been declined by our lender due to a drop in credit score, we were a bit lost. As soon as I discussed our situation with simply, they took our case and from start to finish offered advice, updates, honesty and exceptional levels of customer service. They earned every penny for the amount of call we had between us, all to guide and update us. I am delighted with the service, delighted with the deal they got for us and most certainly can recommend them wholeheartedly. Thank you to the team!
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Posted 7 years ago
A great service throughout. Had been declined elsewhere and thought there would be no chance but spoke to Aime and after going through my details she said there was a lender they thought would accept me! It took a while but it's to be expected with covid and due to my credit history, they will need to check everything. Can't thank them enough, I dealt with Aime, Jenny and Kerry mostly but everyone I spoke to was extremely helpful and reassuring. Special thanks to Aime for putting up with all the random questions I had and to Kerry for putting up with my impatience towards the end. They worked really hard to secure the offer for me and kept me updated throughout. I wouldn't hesitate to recommend them to anyone looking.
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Posted 5 years ago
If you're reading this review you're most likely in the same position I was, nervously looking for a mortgage and due to life events outside of my control my credit history was not the best! The first thing I would say is, the reviews are real, and not over hyped, this is the first company I have dealt with that have been flawless from first contact. When you consider the fee, initially it appears expensive, however, given the work that is put into your case prior to application, and the regular updates by your case manager, the fee is very reasonable, you really do get what you pay for. My thanks to Daniel Hill, he was my first contact with Simply, and was positive and efficient from day one. Underwriter Jackie Weedon, scary to begin with, but a pleasure to deal with, and has everything required in place prior to application, be prepared for lots of emails, Jackie is thorough! Finally, case manager, Alex Gould has been fantastic throughout, providing updates on almost a daily basis, which really helps reduce stress levels. If you're still unsure, just call Simply, speak to them and then make your mind up, I'm as sceptical as most people about over hyped reviews, however, in this case they are well deserving of them.....whilst the original broker that I first contacted from another company was still looking into my options, Simply had everything in hand. I would not consider any other broker in the future. Simply the best!
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Posted 6 years ago
From the outset, the guys at Simply have been excellent and I would recommend their services to all. They have been professional, informative and most importantly to me they have stayed in touch throughout the process. There were some delays in my application, but at no point was this down to Simply. Top job... Top marks
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Posted 7 years ago
An absolute pleasure to work with from start to finish! Thank you so much David, Alex and Hayley, your hard work is genuinely appreciated!
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Posted 6 years ago
Simply Lending is rated 5.0 based on 1,198 reviews