“We found Shelved while browsing, we needed something that fitted our scandinavian style house, and had the ability to be configured as we wished. We were extra surprised to find that the company was base only a few miles away from us, good to support local trades. And as they were only 'down road', I was able to visit the company in Kirkby Mills and view the quality of the product and ask questions.
The components arrived on a day we were without the internet, (joys of Rural Norht Yorkshire) so no online videos to assist us....but we managed, everything was logical and needed only a few tools, and within a couple of hours we had our unit in place, the delivery was a few days earlier than we expect, but that helped us.
We are very happy with the finished unit, and have started to populate it with books and our collection of items, very aware that less is more.”
“Absolutely BRILLIANT! From Start to finish, Venetia and Jonathan were so helpful and professional- when I changed my mind and decided I needed the unit to be bigger and a different colour! they sorted it out with never a groan or a sigh- and sent a new partial invoice. The unit itself is very high quality- seriously heft-ier and permanent-ier and quality-ier than the ‘Swedish’ alternative and a more than happy replacement for the London department store mid-century unit they replaced!
I love the slightly industrial feel of my anthracite on anthracite final selection- it breaks up my 7m x 7m apartment living space whilst letting light shine through and the display of my treasures will look like a gallery! I’m still not fully unpacked or I’d upload photos- I’ll certainly be sending the team a photo when finished.”
Thank you for the 5-star review, Justian! We’re absolutely thrilled to hear that you found our team so helpful and professional during your experience. It’s wonderful that you love the quality and industrial feel of your new unit—it sounds like a perfect addition to your apartment! We can’t wait to see the photos once you’re all unpacked. Your satisfaction means the world to us, and we appreciate your kind words!
“Excellent product and straight forward to assemble. A couple of suggestions to help improve things further.
1. Label the box containing instructions on the side not the top. My boxes were piled on top of each other and I didnt know where the instructions were.
2. Put the black plastic filler screws into the cross rail before assembling. Helps you avoid accidently putting the cross rails in upside down.
Hope this helps.”
Thank you for the 4-star review, Mark! We're glad to hear that you found the product excellent and the assembly straightforward. Your suggestions for labelling the instruction box and pre-inserting the filler screws are incredibly helpful—thanks for sharing! We’re always looking for ways to improve, and your feedback will be taken into consideration. We appreciate your support!
Thank you for the fantastic 5-star review, Phillip! We're so glad to hear that you love the design and quality of our product, as well as the communication from our team.
Thank you for the amazing 5-star review! We're thrilled you appreciate the high-quality finish of our product and great to hear that the assembly process went well. We are grateful for your support!
“I really have nothing but praise for Shelved. They have a unique and high quality product which I believe is the best on the market. The quality is excellent and the fact that it is British made is a welcome bonus. The team at Shelved couldn't have been more helpful both from inception of my shelving unit design to its timely delivery.”
Thank you so much for the fantastic 5-star review, Stuart! We're delighted to hear that you love our product and appreciate the British craftsmanship. It's our pleasure to assist you throughout your design process, and we're thrilled that our team's efforts made a positive impact. Thank you for choosing Shelved!
“The shelves really finish off our livving room, there is is plenty of storage and places to display items. kept us informed on delivery a great product and service.”
Thank you so much for the wonderful 5-star review, Philip! We're thrilled to hear that you are happy with your shelves and the service our team provided!
“Liked the concept of designing ourselves the layout. Love the way it all slotted together with minimal effort / tools needed. Arrived very well packed as well, so no damages in transit and all parts easily identifiable.
Really happy with the outcome”
Thank you so much for 5-star rating Richard! We truly appreciate your kind words and are delighted to hear that you enjoy the modularity of our system as much as we do. Thank you for choosing our product, and we hope you continue to enjoy it!
Thank you so much for your 5-star review Natasha! We are thrilled to hear that you had a great experience and are pleased with your product. Your kind words mean a lot to us.
“A fantastic modular shelving unit creating a robust urban design. Easy to build, watching the videos is a must a rubber mallet was a great help in construction. The Shelves team were very responsive answering emails within half an hour with helpful responses, the delivery driver was also very helpful . I would recommend Shelves, without reservation, to anyone trying to resolve a storage problem, mine was the HiFi,albums and cds, see the photo,, it couldn't have worked out better.”
Thank you so much for your 5-star rating of Shelved! We are delighted to see that our shelving unit has been perfect for your HiFi, albums, and CDs. The photo you shared looks fantastic! Thank you for your kind words and for choosing Shelved. We truly value your support.
Thank you so much for the 5-star review Sarah! We appreciate your feedback and are thrilled to hear that you had a wonderful experience with us. We're delighted that our team was able to provide you with great service. Thank you again and look forward to working with you again in the future. If there's anything else we can assist you with, please don't hesitate to reach out.
“Amazing service from initial contact to design and delivery. I asked for help getting the exact configuration we wanted. The team were helpful and responded very quickly. I placed the order and was contacted roughly 3 weeks after order to arrange delivery. A time slot was given for the day and the delivery driver was helpful and delivered with care. The shelves exceeded our expectations. Boxes were clearly marked and instructions easy to follow. We two people we were able to assemble in 2 hours. The end result is fantastic! Excellent quality, you definitely get what you pay for!”
Hi Isabelle, thank you so much for the 5-star review! We are thrilled to hear that you had an amazing experience with us, from the initial contact to the design and delivery of your shelving unit. We take pride in providing excellent quality products, thank you once again for your kind words and for choosing Shelved. If you have any further questions or need assistance in the future, please do not hesitate to reach out. We are always here to help!
“Excellent product. Delivered relatively swiftly, straightforward to build, feels very high quality and looks great. Exactly what I was hoping for. Thank you!”
Thank you so much for your fantastic 5-star review! We truly appreciate your kind words and are thrilled to hear that you are happy with your product and the service that you received.
“We love the bespoke nature of the Shelved system. A few years back we designed a large piece, purchased and assembled it, and it has been such a useful and stylish addition to our home. Recently we decided to change how we use some elements of the piece, and it was amazing to discover we could easily identify, purchase and fit the extra components we needed. Thank you for making bespoke furniture so easy!”
Thank you so much for your 5-star rating of Shelved! We appreciate your kind words and are thrilled to hear that you love the bespoke nature of our system. It's wonderful to know that our shelving has been such a useful and stylish addition to your home over the years.
“In a word - 'excellent'. Well made products, easy to put together installation, friendly and helpful staff. If I could rate more than 5 stars I would.”
Thank you so much for your review Peter! Really appreciate your feedback, we are thrilled to hear that you had a positive experience, and are happy with your product. Your kind words mean a lot to us. If you need any further assistance in the future, please don't hesitate to reach out to us. We're always here to help.
“Excellent product, well made and very easy to assemble.
Whole process was very efficient and the people at Shelved are very helpful.
Will be using again without dobet an dhighly reccomended.”
Thank you so much for your 5-star review! We are delighted to hear that you are happy with the quality and found the assembly process straightforward. If you ever need any further assistance or have any questions, please don't hesitate to reach out to us. We look forward to speaking to you again soon!
Thank you so much for your amazing review Jenny! We are thrilled to hear that you love your shelving and found its quality and branding to be excellent. We appreciate your support and look forward to serving you again in the future. Should you need any assistance or have any questions, please don't hesitate to reach out.
“The design tool was simple to use and combined with the Augmented Reality models, it enabled me to fine tune the furniture so that what we got was just what we needed.
The two items we bought are perfect for us and assembly was simple and easy using the included instructions and YouTube videos.”
Thank you so much for your wonderful 5-star review David! We really appreciate your feedback and are happy to hear that you had a positive experience using our design tool and AR function. Thank you also for taking the time to include the photographs, your units look great!
“Absolutely love our new shelving unit.
We found the whole process of designing it really straightforward and the help from staff at shelved was second to none. They replied to emails really quickly and made suggestions on the design where we weren't too sure. When the units arrived they were really well packaged and set out simply. It was very simple to build and as advised, we built the frame first then added the shelves etc. The order got a wee bit mixed up with 2 of our shelves but as soon as I called, they were sent straight out and arrived in 2 days. I've been so impressed with the quality and the look of the shelves and I'd definitely recommend the company to friends and family.”
Thank you so much for your 5-star review Jacqueline! We are thrilled to hear that you love your new shelving unit. We really appreciate your kind words about our design process and the customer service provided. Ensuring that our customers have a straightforward and enjoyable experience is always a top priority for us. Apologies again for the mix-up with your shelves, glad we were able to resolve it quickly for you. Thank you once again for your kind words and for choosing Shelved.
