Hi there,
Thank you for your feedback. We're happy your husband likes to order with us.
We are sorry to hear you find our service inefficient. We've recently updated our Van deliveries to include tracking on your delivery day to create a more convenient service for our customers. You can also order our fish to be delivered Tuesday-Saturday via our courier service.
We'd love to talk with you more about this, so please get in touch with us at info@regalfish.co.uk as we take your feedback seriously and it can help us improve our service for you.
All the best,
Regal
“I have been with Regal fish for at least twenty years and they are excellent from ordering to delivery. The fish is always perfect never had a complaint and I would highly recommend them.”
“I’ve been a well-satisfied customer now for well over 20 years - I think that says it all.
Many thanks for your excellent service & friendly, courteous office & delivery staff.”
“I have to thank you for the swift delivery also the quality of the products. The white crab meat went down a storm at my boxing day buffet, I used it several ways vol-au-vents and appetizers ECT. Definitely use you again, Easter next buffet thank you again and happy New Year”
“Regal Fish always supply products of the highest quality. They are extremely helpful on the phone, and email orders are carried out very efficiently. The latest product we have tried, the Italian Cod Bake was extremely tasty, and we are certain to order it again.”
“On time delivery perfect timing
Quality and quantity of Trout was outstanding
Only downfall was packaging one of the gel packs broke and the inside of the packet was very messy the gel went everywhere”
“Very good lobsters, very tiny however, hence the 4 stars,otherwise it was good. If you asked me, if I'll buy from them again, yes I would, but beware of the sizes. Thank you”
“Excellent service. Items arrived on the chosen delivery date and were well packaged. Had the lobster tails for our starter on Christmas Day and they were amazing.”
“I only had a small order and was delighted with the smoked mackerel and "tubs" of sweet cured and rollmop herring. I will definitely place an order again.”
