“Wasn't sure what to expect never having ordered this sort of product by mail, l was pleasantly surprised at the quality and the fish portions were of good size. Well done 👏”
“Great service and great products.
Delivery is well organised with friendly drivers and on time!
We have always been happy with the products and would highly recommend them, especially for fresh fish.”
“The food is lovely. Have been ordering for years but now we have to pay delivery don't think we'll be ordering again. For the delivery cost we can go local & get good quality fish elsewhere.”
Good afternoon, thank you for your review and comments. Please be assured there is no delivery charge with our fleet of Regal vans. It appears that a Courier option was chosen online on the last occasion whereby a surcharge is applied if the order cost falls under a specific order value. Please ensure 'regal van delivery' is chosen online for free delivery as always. We hope this information is helpful and assures you nothing has changed with our service and our free delivery continues, we look forward to supplying your seafood needs in the future.
Kind regards from the Regal Fish Team
“This is our third delivery from regal fish. It arrived well packed and the fish is very fresh. I have to say the fish is excellent. We had the cod last night and it was so delicious. I can arrange a delivery date for when I am going to being so that is an added bonus. I will always buy my fish from this company.”
“Beautiful fish. The salmon fillets are chunky and really tasty. The sea bass is delicious and the fish cakes are a good size and also very tasty. Delivery is pre-arranged and always in time. Excellent all round.”
“Regal Fish customer service callers and delivery drivers have all been unfailingly polite and helpful. I always buy coley - a childhood favourite and often under rated. The grandchildren love it and we now all gather for a fish meal when it arrives - thanks, Regal Fish! Trying a new product this time and have high hopes”
Hi There,
We're sorry to hear about your experience. At Regal Fish, we take great care to ensure the highest quality and freshness of our products. We'd love the opportunity to look into this further and make things right. I have passed this onto our customer service team to look into this further. Thank you for bringing this to our attention.
Regards,
The Regal Fish Team
“Natural smoked haddock is top quality and tastes delicious - unique to regal fish. A must-have for every order. Regal deliver on time, everytime, to the door - reliable and friendly. We dont buy our fish anywhere else. Thoroughly recommend.”
