“Been a Regal Fish user for a number of years and have been highly satisfied. The fish is always fresh and tasty, I particularly like the Christmas offerings, they make such a nice treat.”
“My recent delivery by your new partner, dpd was on time but damaged. It was covered in a sticky gel. One of the gel packs had split and covered all the packaging. It did not spoil the fish, but why was it delivered like this. Not impressed.”
Hi Kevin,
Thankyou for taking your time to leave this review. I'm sorry to see your parcel had arrived damaged but I'm glad our high quality seafood arrived in good condition. This however, is not our usual standard. I have passed your comments on to our customer care team for you.
Let us know if there's anything else we can help you with.
Regards,
The Regal Fish Team
“We love Regal Fish as it's products are generous in portion size, easy to cook and full of flavour. You might consider the price a little expensive but considering the quality it's a fair cost.”
“Regal fish customer care were very good, i had ordered some fish to be delieverd on a saturday, but unfortunately their own vans did not cover over weekend, so went with DPD carrier.
Did not receive the items i ordered and no explanation as to why .
I did explain this on the Monday to Regal who appologised on their behalf and a full refund given .”
“I have been buying from Regal Fish - home deliveries - for at least 15 year.
The quality of product is consistently excellent, the value for money is always very good and competitive, and the reliability of delivery (timing) is faultless.”
“Always pleased with the quality of the fish and the quick delivery from Regal. Unfortunately this time there was one item missing from the order. I contacted Regal immediately and they sent the missing item within a couple of days. Very efficient.”
“This is the second time that I have bought fish on-line from Regal. It is better quality then I can get from my local fish monger. Long may they prosper.”
“Always fresh fish with door to door delivery. Except this time the box was left at the gate in the hot weather we have recently had which was a bit disappointing.”
“Product was good but the packing unfortunate as the Salmon put on top of the Smoked Haddo e Croute, and therefore crushed the seal and damaged the pastry. Still usable, but would not risk buying again!”
“Quality always excellent and an extremely good customer service.
Apart from being so pleased with all fish ordered, i find their ready made fish pastries a very tasty, easy lunch option, usually served with a side salad.”
