Login
Start Free Trial Are you a business? Click Here

Prospect Mortgage Services Reviews

5.0 Rating 281 Reviews
100 %
of reviewers recommend Prospect Mortgage Services
Read Prospect Mortgage Services Reviews
Anonymous
Anonymous  // 01/01/2019
Very personal, professional and efficient service. Answered all the questions we needed.
Helpful Report
Posted 3 years ago
Andy was very informative with all information. Very detailed and explained everything so well and clearly.
Helpful Report
Posted 3 years ago
I received a speedy service from prospect mortgages, professional and very efficient Thank you especially to Peter Dove
Helpful Report
Posted 3 years ago
I have had such a great experience with Prospect, Jon was just the best to deal with and eased all my worries, would totally recommend to anyone!
Helpful Report
Posted 3 years ago
The team at prospect offer an excellent service with a professional approach to the client. I have used them for many years and will continue to do so. Robin Stoffell
Helpful Report
Posted 3 years ago
Amazing service as always, from the keeping us updated throughout the process, right up until the final point of mortgage completion. Very friendly staff from the telephone calls to Meeting Jon face to face. And the most important thing to me is the honesty. I would recommend anyone to them with trust that they will get the same service. Thank you prospect mortgage service for making a stressful time not stressful.
Helpful Report
Posted 3 years ago
I've been dealing with Jon at Prospect for a number of months now. His highly professional advice has been invaluable for someone such as I who isn't well versed with the property market and not familiar with the area. On both occasions he has successfully secured very favourable mortgage offers with lenders to meet my needs. The whole process has been timely, handled by either himself or his very friendly colleagues and with great communication. Superb service, cheers!
Helpful Report
Posted 3 years ago
Wouldn’t recommend anyone else - Jon is amazing! Can contact him via email, text or call and he will always respond to reassure you and provide you with the information of the next steps. Thank you for everything once again!
Helpful Report
Posted 3 years ago
I absolutely 100% recommend this business to anyone looking to set up a new mortgage or amend an existing one - they have been fantastic in their help with setting up my mortgage, and then been very proactive in contacting me recently to make sure that I can get the best deal possible when my current mortgage deal ends next year, especially given the current financial climate. They have spent hours going through figures for me, all at no extra cost, and when setting up the original mortgage deal, due to various hiccups at my end they very patiently re-did the figures and paperwork several times, again with no extra charges. Natalie in particular has been superb and it is a pleasure dealing with her. This company also provides help and advice with insurances, and helped me to set up life insurance, and once again I couldn’t fault their knowledge, personalised advice, and excellent service.
Helpful Report
Posted 3 years ago
Peter has been fantastic throughout the whole process, putting our minds at ease with his knowledge and recommendations. Would thoroughly recommend.
Helpful Report
Posted 3 years ago
The constant level of service, advice and general help at all hours of the day has been absolutely amazing. Without the cooperation and willingness to go the extra mile with us has been probably the best example of customer service I think I have ever seen Tess has been an absolute hero throughout our buying process, as has Courtney and anyone else that has helped us over the past year or two. We are so glad to finally have it all sorted, which without you all we wouldn't have been able to do. We always recommend your services to anyone that asks, and we will use you every single time.
Helpful Report
Posted 3 years ago
Really helpful, made the process easy to navigate and hassle free.
Helpful Report
Posted 3 years ago
Fantastic friendly service! Very patient and helpful.
Helpful Report
Posted 3 years ago
Pete Dove, help us with our mortgage application for our first property, made the process much easier for us. Highly recommended.
Helpful Report
Posted 3 years ago
I’ve previously felt a slight reluctance to use a mortgage broker. But Prospect Mortgage Services have been excellent and offer a really thorough and personable service. I would highly recommend them.
Helpful Report
Posted 3 years ago
Peter Dove provided us with an excellent mortgage and advice service. He was very responsive to any queries or changes and very thorough. He explained everything really well & we felt supported throughout, particularly given the volitility of the mortgage market. We would highly recommend Prospect Mortgage Services
Helpful Report
Posted 3 years ago
Natalie recently sorted out our remortgage, she was extremely helpful and friendly. She made the process very easy and stress free. Would highly recommend Prospect Mortgages!
Helpful Report
Posted 3 years ago
Natalie recently done my remortgage, she was very helpful and super quick. Would highly recommend!
Helpful Report
Posted 3 years ago
Thank you for making it easy and looking after everything for us. Will definitely use your services again.
Helpful Report
Posted 3 years ago
Such a friendly caring team but also incredibly professional! Will be recommending Prospect to all my friends and family! 10/10 service!
Helpful Report
Posted 3 years ago
Prospect Mortgage Services is rated 5.0 based on 281 reviews