Profoil Systems Limited Reviews

Name: Profoil Systems Limited
Address: Caslon House, Lyon Way, St Albans, Hertfordshire
Rating: 4.83

4.8 Rating 370 Reviews

96 %

of reviewers recommend Profoil Systems Limited

4.8

Based on 370 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Profoil Systems Limited:

The online shop for professionals in the hot foil stamping and embossing industry.

We're a company based in Ipswich, England and located in the eastern region of Suffolk. Located approximately 100 kilometres east of London, Ipswich benefits from good and frequent train/rail connections with the capital and the neighbouring sea port of Felixstowe.

Profoil now has customers in over 60 countries worldwide.

Profoil first started business in 1989 to supply consumables and machines to the foiling and embossing industries. The first products sold were die fixing toggles and machine spare parts, but have since added hot stamping foil rolls, foiling and embossing dies, make-ready materials and many other consumables – in fact, everything needed for the foiling and embossing professional. Profoil's relationship to the Blockfoil Group aids the reassurances it can provide to customers on the quality of the product range – “there is no better experience to gain than using the products you sell” (Sales & Marketing Manager of Profoil).

Now Profoil manufactures most of the products sold by using the in-house team of expert design engineers. All manufactured products use the highest quality steel available.

Profoil started the online shop in the Autumn of 2009 and over the months it has continued to improve the range of products sold. With a defined strategy based upon quality and service, Profoil listens to its customers feedback and strives to always improve overall service – including the processes to order and functionality of the online shop. Such improvements are always on-going.

Mission Statement:

To be the number one single-brand in supplying quality products to the foiling and embossing professionals across the world.

Visit Website

Phone:

01473 707222

Email:

richard@profoil.com

Location:

Caslon House,
Lyon Way,
St Albans
Hertfordshire
AL40LB

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Profoil Systems Limited 1 star review on 16th December 2022

Abhinandan Basu

Profoil Systems Limited 5 star review on 23rd March 2021

Simon Peter Maghanoy Wilson

Profoil Systems Limited 5 star review on 21st March 2021

Shaul Yosef

Profoil Systems Limited 5 star review on 20th October 2020

Alex Holden

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sehr gute Qualität. Und vor allem die Ersatzteile für den Tiegel (Greifer) zu einem unschlagbaren Preis. Lieferung schneller wie bei Bestellungen in Deutschland.”

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“I was assisted by Ms. Sophie from Sales and Marketing department, and I would like to tell that I was impressed by her professionalism and her speed of actions and replies to satisfy my needs. Definitely will be more than happy to have a deal with her.”

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“Excellent team from profoil, I few good with them, Sophie take care my case good with attention and cordially, love you guys !”

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“A great experience. I ordered this on Thursday in Australia nad it arrived Monday afternoon. Product works great and it was at a good price”

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“The rose gold foil has worked amazingly! All we needed was a laser printer and a heat press, it looks amazing on our wedding invitations and I would recommend it to anyone needing foil for projects!”

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“Thank you for the best service, i will install them soon”

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“Very professional service and quick delivery”

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“Great company !”

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“Wonderful customer service! I am in the US and was searching for a foil that would adhere well to my specialty material, and they recommended the perfect foil for the job! Very quick shipping to the US, I will definitely come to them for any of my printing needs.”

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“Excellent service, and products, as always!”

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“Good service and products.”

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“Fab service. Perfect condition and exactly what I needed. Transfer works easily.”

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“Quick and easy communication Prompt delivery time Outstanding service”

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“Good friendly customer service. Samples I req. were unfortunately not in supply. I changed request and the samples did arrive promptly, but the packaging could be improved and the samples are quite small.”

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“Efficient speedy service.”

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“Profoil is the perfect supplier. Easy to navigate the ordering process and instant response from the system, so you know where you are. On occasion, I have had to seek advice (by picking up the phone) and they are a great bunch of helpful, knowledgeable people. I 100% recommend Profoil”

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“Website is easy to navigate even for a novice like me. Good prices and very quickly received my order. I definitely recommend”

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“Excellent service ...well done.”

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“Always a fast turnaround and an excellent product. We always use a profoil die.”

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“The service is really good. My files had some issues, but Profoil contacted me about it, and the responses were so quick, it is almost real-time. The products have a great quality and were delivered on time. The only thing that could be improved is the shipping cost. I regularly send small goods to the UK, and it always costs me less than 20€. If small dies or makeready materials could be sent in a tracked letter, I could place purchases more regularly, and would not need to plan weeks ahead to make a big purchase. The EU imposing heavy customs on goods from the UK doesn't help.”

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Profoil Systems Limited is rated 4.8 based on 370 reviews